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The major responsibilities of the Division of Consumer Protection are:

• Investigate false, misleading, or deceptive trade practices
• Enforce consumer laws designed to protect the public and legitimate business community
• Enforce statutes relating to buying clubs, telephone solicitation, telemarketing, and sweepstakes
• Advise consumers of their basic rights under consumer laws
• Distribute consumer education materials
• Assist in the preparation of legislation designed to protect consumers
• Participate in multi-jurisdictional actions with other state and federal law enforcement agencies
• Advise consumers of complaints on file against specific companies